We have rolled out automatic number plate recognition (ANPR) to all c2c car parks, which will now be cashless. Customers using these stations can still pay at our pay and display machines and via the RingGo app).

Refunds:

If you have purchased parking for a c2c car park please contact NCP customer service team directly on 0345 050 7080 for any refund requests. You can also use the NCP online contact us link: ncp.co.uk/help-centre/contact-us/.

How do I pay for parking at c2c stations?

New prices apply from 3 June 2024

AutoPay

This is a ticketless operation, which makes paying easier. Once you’ve registered for AutoPay you no longer need to physically pay every time you park. Your account will be debited automatically and there’s no need to display a ticket as your parking session is automatically registered using your car registration.

We only charge you a daily tariff, valid until 4am the next day.

Online

You can pay online after leaving the car park. Post-payment can be made until 4am the next day after your exit.

RingGo app

RingGo phone parking is a fast, easy and convenient payment for parking. There’s no need to display a ticket in your car and you’ll receive text reminders before your parking expires so you can be reminded to pay and extend your parking by phone (not available at Dagenham Dock).

Text

You can pay for your parking by texting 81025 and typing in your Location and Duration (in days). Texts are charged at standard network rate.

At the station

You can also pay for your parking at the station by entering your vehicle registration at the car park machine but you can only pay via debit/credit card.

Picking up/dropping off at our stations

There is a short grace period (less than 30 minutes) to allow for drop off and pick up. ANPR will record any cars coming in and out of the car park and will calculate a charge at the end of the day. If your stay is under the grace period you will not be charged and the system will be updated overnight

Who manages our car parks and where is parking available?

All of our car parks are managed by National Car Parks Limited (NCP) and we make sure they are as safe and secure as possible with help and guidance from the British Transport Police.

The following stations have car parking:

Live c2c car park occupancy

You can see how busy c2c car parks currently are by using our tool below. To view a different station, select it from the dropdown in the top right. Alternatively, individual availability is displayed on the station pages listed above.

 

Season tickets and premier parking

  • Monthly or longer tickets can be purchased at  c2c-parking.co.uk
  • Premier Parking: You can reserve special parking bays through NCP at Benfleet, Grays, Laindon, Upminster and West Horndon stations,which offer a reserved parking space for 12 months.

Disabled parking

There are a certain amount of free, disabled parking at our car parks – available on a first-come, first-served basis.

PLEASE NOTE: If you have a blue badge, you will still need to register using the portal to receive your free parking. For further assistance, please call 0345 0507080.