Key Information

Find less busy trains

Use our capacity calculator to find trains that are likely to be less busy.

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Our vision & values

Our commitment to you to deliver a service you expect and ensuring you get the lowest price for your journeys.

Key Information

Find less busy trains

Use our capacity calculator to find trains that are likely to be less busy.

Go to page

Right ticket, right price commitment

When you travel with us you can be sure that you are paying the best price for your ticket. From no booking or credit card fees to our Right Ticket,…

Passenger’s charter

Our Passenger’s Charter is our commitment to you. It is your guide to the service that you can expect to receive when you travel with c2c, our commitments to improvement,…

Our performance

c2c are committed to providing you with important and up-to-date information regarding performance. From the 01st April 2019 we will publish information on our On Time performance, which measures all station…

Diversity and Inclusion charter

What Diversity and Inclusion means to us Our business and the service we provide to our customers is driven by our people. We simply couldn’t deliver what we do without…

c2c Customer Report

Every year we publish a report that details what’s been happening with your rail service over the past year.

c2c history

From the seaside line, to the ‘Misery Line’, to being one of the best train services in the UK – the London, Tilbury & Southend railway has changed considerably over…

Our stakeholders

At c2c we have been operating local train services for many years and a large number of our staff live locally, so we like to think of ourselves as part…

War Memorial

Dedicated to the memory of those men who worked on what was then called the London, Tilbury and Southend section of the Midland Railway, and who fell in the First World…