All of our trains are fully air conditioned. If you have a problem, you can report it using our Feedback Centre.

Report an issue

You can buy tickets for any UK journey on our website, not just journeys on our route.

Buy tickets

If you have a c2c Smartcard you get Automatic Delay Repay from any delay over 2 minutes.

Get started with Smart

Child Smartcard application form

Ordering a Child Smartcard just got easier. You can now order a Child Smartcard using the standard order Smartcard process.

All of our trains are fully air conditioned. If you have a problem, you can report it using our Feedback Centre.

Report an issue

You can buy tickets for any UK journey on our website, not just journeys on our route.

Buy tickets

If you have a c2c Smartcard you get Automatic Delay Repay from any delay over 2 minutes.

Get started with Smart