Help & contact

Find the best ways to answer any of your queries, get in contact with a member of our team or join forums to have your say on the future of c2c.

Explore c2c’s route map and station accessibility.

See a list of our top FAQs or search for topics and articles.

Find out more information about how to request a refund online.

Please feel free to leave feedback or contact us.

Get involved in the c2c community to have input on timetables, accessibility and meet with senior management to have your say on the future of c2c.