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c2c | Help & contact | Get Involved

Get Involved

Customers are at the centre of everything; that’s why we have formed a series of panels and committees that you can join. Here you can have your say on topics at the heart of your journeys with us, whether it is improving accessibility across our network or meeting and chatting with management. Take a look at the different ways you can get involved with c2c.

Passenger panel

The c2c passenger panel is made up of customers representing different stations along the our route. Through this group, you can meet with senior management to discuss various elements of the c2c business.

Accessibility Panel

Our Accessibility Customer Panel with Greater Anglia is a way for those who live with disabilities to have their say on how to improve accessibility across the rail network and shape the future of the policies.

Rail user groups

This group provides input and helps the development and planning of timetable shifts in the c2c network.

Meet the Team

Meet the manager and tweet the manager are sessions held on a regular basis throughout the year. These events provide the opportunity to give in-person feedback.