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Students FAQs
If you’re a full time student aged 16+ studying in the South Essex area, and your college is part of our scheme, you can save up to a third off travel with c2c when you buy a Weekly, Term-time, Monthly or Annual Season ticket on your c2c Smartcard.
Which colleges are in the Smart Student scheme?
Smart Student is available to full time* students, aged 16+, and studying at the following schools and colleges: Barking Abbey...
I’ve lost my Student Smartcard
Please speak to the administrator at your school or college who can make sure you get a new card which...
My student discount isn’t working
Please ensure that the email address your discount is linked to is the same as the one registered to your...
To benefit from this scheme, do I have to be a student?
Yes, we’re afraid you do. Available for all colleges who are signed up to the scheme (and for full-time* students)...
How much will I save with the Student Smartcard?
You’ll enjoy 1/3 off Weekly or longer term Season tickets; when you select your journey online, the fares with a...
Where can I buy discounted tickets?
Once you’ve collected your c2c Student Smartcard, you'll be able to buy your discounted Season tickets online only. To redeem...
I couldn’t tap-in/out because the gateline readers were not in operation/available at the station; how do I get compensation?
We make every effort to ensure our gatelines and validators are in operation during the times that trains are running....
How do I get the student discount?
All you need to do is register online; we will then send your student discount Smartcard to your college and...
How much does the student discount card cost?
Good news; the student discount card is completely free. It’s vital you look after your Smartcard, though; if it’s damaged,...
Where can I travel with my Student Smartcard?
You can enjoy cheaper travel anywhere along the c2c route.
Where will I find my Photo Rail ID No.?
When booking online, you’ll be asked for a photo ID no; simply use the last eight digits of your c2c...
Will I need any other ID?
When travelling with us, you might be asked to prove that you are a student. In this instance, simply present...
How long will my new Student Smartcard take to arrive?
You’ll receive your Student Smartcard within three to 10 days, so make sure you sign up for yours as soon...