Stratford Station is located in East London, providing access to both National Rail and London Underground train services, including the DLR. Queen Elizabeth Olympic Park and Westfield shopping centre are both near Stratford Station.
Station facilities
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Accessibility
Helpline
0343 222 1234
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes Customer Help Points
Yes Staff Help
Yes Accessible Ticket Office Counter
Yes Induction Loop
Yes Ramp for train access
Yes Accessible public telephones
No National key toilets
Yes Step free access coverage
Accessibility Category A. This station has step-free access to all platforms
Yes Impaired mobility set down
No Accessible taxis
Yes Wheelchairs
Yes -
Toilets and facilities
Toilets
Yes Baby Changing
Yes Seated Area
Yes Waiting Room
No Trolleys
No Refreshment Facilities
Yes Post Box
No Tourist Information Office
No Shops
Yes WiFi
Yes ATM Machine
Yes Left Luggage
No Lost Property
Yes -
Buying tickets at this station
Ticket Office
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 21:30
Sunday 06:40 - 21:30Yes Collection of Pre Purchased Tickets
(Ticket Office)Yes Collection of Pre Purchased Tickets
(Ticket Machine)Yes Oyster Pre Paid
Yes Oyster Top Up
Yes Travelcard Area
Zone 2/3
Yes -
Continuing your journey
Cycle storage availability
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square.
There is a bicycle rack also located by the Gibbons road entrance
No Rail replacement services location
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:
Montfichet Road, Bus Stop W, for Eastbound services
Yes Taxi rank
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
Yes Tube/ Underground connection
London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Yes Airport services
Elizabeth Line to Heathrow Airport
DLR to London City Airport
Greater Anglia to Stansted Airport via Tottenham Hale
Yes Cycle hire
No Car park
No Onward Travel
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)
Yes Port
No
Getting the train to & from Stratford Station
Nearby stations
Connected to the London Underground’s Central and Jubilee lines, the London Overground, and the DLR
Train journey times (average)
To Southend — 54 mins
To West Ham — 4 mins
To Laindon — 35 mins
Check your trains to Stratford Station
Find weekday and weekend timetable information on our timetable and service alteration page